Help

Frequently asked questions

15 questions, grouped by topic. Each answer links to the page that explains it in full.

Getting started

4 questions

Read more in Help

How do I post an ad?

Tap Post Ad at the top of any page, choose what you are offering, add photos and details, and publish. It is free.

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Is Qasvah free to use?

Yes. Browsing, posting ads and messaging are all free.

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How do I stay safe when buying or selling?

Meet in a public place, inspect the animal in person, and never pay before you meet. See our Safety tips page for the full checklist.

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How do I contact a seller?

Open any ad and tap to message the seller inside the app. You can ask questions and agree a meeting without sharing your phone number.

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Buying and selling

4 questions

Read more in How it works

Is posting an ad free?

Yes. Creating and publishing an ad on Qasvah is free, and there is no listing fee.

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Do I need to verify my CNIC to sell?

You can browse without verifying, but verifying your CNIC gives you a trusted badge that helps buyers feel safe and often leads to faster deals.

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How do buyers contact me?

Buyers message you directly inside the Qasvah app. You will get a notification, and you can reply, negotiate and agree a meeting, all in one place.

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Does Qasvah handle the payment?

No. Qasvah connects buyers and sellers. You agree the price and complete the payment in person, which keeps you in full control of the deal.

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Qurbani Hissa

4 questions

Read more in How Hissa works

How many shares are in one animal?

A cow, buffalo or camel is counted as seven shares (hissas) for Qurbani. A goat or sheep is a single Qurbani and is not shared.

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Can I book more than one share?

Yes. You can book as many of the seven shares as are available in an animal, for example two shares for two members of your family.

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Who performs the Qurbani?

The seller or organiser arranges the animal's care and the Qurbani during the Eid days, following the proper method, and coordinates distribution of the meat.

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When do I receive my portion?

Your share of the meat is available after the Qurbani is performed on Eid-ul-Adha. The organiser will confirm the collection or delivery details with you.

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Trust and safety

3 questions

Read more in Trust and safety

What does the verified badge mean?

It means the seller has confirmed their identity with their CNIC. It does not guarantee an animal, but it tells you the person behind the ad is real and accountable.

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Does Qasvah hold my money?

No. You pay the seller directly, in person. Qasvah does not take or hold payments, which keeps you in control of every deal.

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How do I report a suspicious ad or user?

Open the user's profile or your chat with them and tap Report or Block. Our team reviews reports and takes action against fraud.

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Guides worth reading

Short, practical reads before you buy, sell or book.

All guides